Our network is currently undergoing emergency alterations and maintenance to resolve an issue effecting many of our shared accounts in the process of redistribution around our shared hosting servers.
This has come as a result of a combination of factors including that of DDoS attacks directed at our network which had previously forced our site into a state of unavailability for many, thankfully this has now been resolved.
On top of this are working as part of our maintenance to bring the remaining effected sites online as soon as possible as well as to install additional equipment and defensive measures to ensure no further repeat of such an incident.
However as part of our commitment to both the ongoing stability of our services and that of our promises outlined to you are shared hosting clients we will be crediting all effected accounts with an additional months service and apologise greatly for any inconvenience.
Please as always don’t hesitate to contact our support team at any time regarding this issue or any other.
And again I apologise again for any inconvenience and ask that you feel free to request tickets to be refered directly to myself or a support manger for senior consideration regarding this issue.
Regards,
CSN-UK Managing Director | Charlie
