Legal · Cookies

Cookie Policy.

A summary of the cookies and similar technologies CSN-UK uses, and how you can control them.

Template draft. This page is a structured starting point — please review with legal counsel and confirm the actual cookies set on the production site before publishing.

What cookies are

Cookies are small text files placed on your device by websites you visit. They allow the site to remember your actions and preferences (such as login or language) over time. We also use similar technologies such as web storage and pixel tags.

How we use cookies

We use cookies on the CSN-UK website and client area to:

  • Keep you signed in to the client area between visits.
  • Remember your shopping-cart and order progress.
  • Understand aggregate site usage so we can improve the site.
  • Protect against fraud and abuse.

Categories of cookies we use

Strictly necessary

Required for the site to function. Without them, services like the cart and client-area login would not work. These cookies do not require consent.

  • WHMCSUser / WHMCSAdminUser — authenticates client-area sessions (set on secure.csn-uk.net).
  • PHPSESSID — temporary session identifier, expires when you close the browser.
  • cookie_consent — remembers your cookie preferences.

Performance & analytics

Help us understand how visitors use the site so we can improve it. These cookies are only set with your consent.

  • [Provider — e.g. Plausible, Fathom, GA4] — anonymous page-view and traffic-source statistics.

Functional

Remember choices you make to provide a more personalised experience. Set with your consent.

  • [List any preferences cookies — e.g. theme, region]

Marketing

We do not currently set marketing or advertising cookies on the website.

How to manage cookies

You can manage cookies in three ways:

  1. Our consent banner — first-time visitors see a banner letting you accept or decline non-essential cookies. You can revisit your choices via the "Cookie settings" link in the footer.
  2. Your browser — every modern browser lets you view, block or delete cookies. Look in your browser's privacy or settings menu.
  3. Third-party opt-outs — analytics providers usually publish their own opt-out instructions.

Changes to this policy

We may update this policy as we change cookies on the site. The "Last reviewed" date above reflects the most recent change.

Contact

Questions about cookies? Open a ticket at secure.csn-uk.net/submitticket.php.